Jokes1000
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Hub 05 - Losing Power Regularly
Hi. About a month ago i had a hub 05 fitted by virgin engineer to replace my faulty hub 03. since the hub 5 was fitted it has regularly been losing power. It even happened on the day of install in front of virgin engineer. Left it and still having issues. Spoke with engineer (virgin), and he dropped me a new power supply a few weeks later. Still having same issue. I therefore need the hub 5 REPLACING asap as it can now be nothing else. The brand new one fitted is faulty. It keeps losing power completely. Dead. Only way to sort is to manually toggle off on a few times and hope for the best. VIRGIN, please help!!!!28Views0likes1CommentHub 3 RED LIGHT
Hi All. I’ve been experiencing red light issues now for up to 2+ years. Called vm on numerous occasions. It will be logged their end multiple times, i just seem to get fobbed off all the time. The red light clearly means the device is over heating and has issues. Tried everything and basically hub is faulty, clearly over heating or some other issue. If its over heating then clearly not safe either!! I have been pushing for a new hub for years, its like pulling teeth trying to make contact with anyone. I’m at the point of giving up, even bought a new third party router and put the useless virgin one in modem mode. Still have red light and it should be magneta in modem mode. Virgin if you’re listening PLEASE send me a new hub!! I am a paying customer after all. Thanks49Views0likes7Comments