Kempy68
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Hub5 not working
Hello, I had a replacement hub5 delivered on Monday. Spent all day yesterday trying to get it to connect but no internet or very intermittent. Checked all connections are sound - rebooted hub numerous times and makes no difference. Starts off with constant white light, then flashes for a while and then changed to blue flashing light. I have now reconnected my old hub3 which seems to be working fine. You can have the hub5 back if it’s no good. Let me know what to do. ThanksSolved135Views0likes7CommentsRe: Virgin TV 360 box error code CS2004
Hi Martin_N Thanks for getting back to me. Sorry for late response. Yes I think I need an engineers visit to sort out tv connection to 360 box. The white cable will need a small extension cable in order for it to reach the 360 box. Thanks kempy686.6KViews0likes0CommentsRe: Virgin TV 360 box error code CS2004
Hi Dave The box is connected to a coaxial cable. There are in fact two cables one is black and the other white cabling. I have connected the box to the black cable as the white cable is only a short length and would not reach the tv. Should I therefore buy an extension coaxial cable for the white cable and connect that to the box ? Thanks7.4KViews0likes4CommentsVirgin TV 360 box error code CS2004
Hi, moved to a new home last Friday and set up tv broadband and house phone. Notified VM of move and as new home was already set up with VM recd text to say plug into existing cables. Broadband and landline phone both ok but tv after set up comes up with error code CS2004 unable to show channel. Apps and iplayer work but not live individual channels. Done all the checks with cables etc and rebooted umpteen times but still get error code. Any suggestions ? ThanksSolved9.7KViews0likes11Comments