ContributionsMost RecentMost LikesSolutionsContract terminated My contract is now terminated & I have received an email about returning equipment. I have a Hub3 and Arris set top box to return but the email also mentions a Cisco box which I’ve never held. How do I make sure that I’m not charged for equipment I don’t have? Service engineer - Hub 3 stopped working Following engineering work in my street yesterday my Hub 3 has stopped working. I've gone through all of the reset options but this hasn't fixed it. How do I arrange for an engineer to come out? [MOD EDIT: Subject title changed for clarity]