My contract is now terminated & I have received an email about returning equipment. I have a Hub3 and Arris set top box to return but the email also mentions a Cisco box which I’ve never held. How do I make sure that I’m not charged for equipment I don’t have?
Forum TeamHi Chopper48, thank you for your post.
We're sorry to hear you're leaving us 😔
In order to provide the necessary assurances on this matter, we'll send you a private message on here. Look out for the envelope in the top right-hand corner.
If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select "messages" from the additional menu options.
Regards,
Daniel
