ContributionsMost RecentMost LikesSolutionsRe: Major Outage It was eventually sorted after three days. It turned out to be a rat that had chewed through a main cable in one of the boxes in our area. More concerning was that there was only one engineer covering Cambridge and Peterborough. It seems we drew the short straw. Re: Major Outage All methods have been tried numerous times by myself and many others. Major Outage I live in Cambridge (Cambs) and I along with many VM Customers are suffering from a total blackout, no BB, TV or Phone for the past 24 hours. VM are being very cagey as to what the problem is or when we can expect a fix. Anyone on here got an answer. Someone, somewhere must know! Re: Recontract exclusive offer link broken I have had exactly the same offer and same problems trying to view it. If only I could speak to an agent in the UK to get clarity on the offer. If only . . . . . . . Re: Online recontract upgrade offer not activated. I have also just received a Recontract email. My current contract has three months left. My offer is to re contract now and my current price will be fixed until 31st March 2025. I currently pay £78, but have a discount of £27, so in July my price will increase to £105, plus the April increase. Do I assume the offer is what I am paying at present? So on this basis I will save £243 (27x9). Sounds to good to be true. Also when you try to view the offer all you get is “Oops something went wrong”. So presumably I now have to make the dreaded phone call or use the chat option. Why can’t VM make it simple. Re: Apps not launching All my Apps and Prime were fully accessible as of last night. I didn’t do anything they just reappeared. Re: Security certificate error message Just seen this Re: Security certificate error message Re: Security certificate error message I now have this warning as well. Just started today 12-3-24. Any solution yet. Can't get Prime or any apps! V6 Box, connected wirelessly. Seen suggestions saying connect via Ethernet and download media, what media?
