HiI have a fixed bill at £109.75 until November this year.Quite recently I added Sky Sports HD for US Open Tennis. This should now be cancelled. The cost was an additional £7.00 taking my total bill to £116.75. I have now received a bill for £125+. T...

HiConcerned about losing BT landline in 2025. Had no idea until I caught something on TV recently.I don't really use a mobile so rely on my landline. The BT line is essentially my phone number, and I would like/need to retain that number.I didn't act...

HiAs above.No time advised. No apology. Nothing.I phoned Customer Service who said I would be contacted with a new appointment within 24 hours.That hasn't happened either.I also sent a private message to the person who helped on the original thread, ...

HiWhen the BBC have got their side working this is pretty much okay for the first couple of hours - 11.00 to 13.00 - but into the afternoon and beyond it becomes unwatchable with increased buffering. What is causing this issue, and can it be correcte...

Over the last month or my broadband connection has been lost on numerous occasions.It will go down one day. When it returns an email will be received saying all is well only for it to be lost the following day, and the cycle is repeated. What is goin...