romcgrath
On our wavelength
Joined 10 years ago
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What are VM doing about all their problems?
Has anyone received an apology for the TV problems yesterday evening? I'm so fed up with the poor service from VM. We've also experienced our wifi dropping out in the middle of important online meetings. You can't speak to anyone on the phone, unless it's them ringing us to try to flog something. So sick of it!157Views1like5CommentsRe: Online meetings and TV dropping out
My connection dropped out again during an online lesson this morning. I got the 'You're offline, reconnecting' banner again and it took a couple of minutes to reconnect. It only happened once in the hour meeting, unlike last time when it happened several times. I was using Wifi with my laptop right next to the Hub.11Views0likes0CommentsOnline meetings and TV dropping out
We are experiencing continued problems with our wifi connection dropping out during online meetings and while watching TV on our VM box. I had to abandon an online lesson recently as the connection kept dropping out so often. the student's video would freeze, then I would get a red banner appear saying 'You're offline, reconnecting'. It would then take several minutes to reconnect. After this happened 4 times I had to abandon the lesson. We have recently replaced our router Hub after I contacted VM about this problem, but that doesn't seem to have helped.98Views0likes8Comments