ContributionsMost RecentMost LikesSolutionsRe: Bill in credit last month- does this get refunded to bank? Thank you 🙂 Bill in credit last month- does this get refunded to bank? After switching contracts, my bill has been all over the place, with the latest showing as being in credit. The DD was due 2nd Dec, so I was expecting a credit to my Bank, but haven't had one, or a debit for that matter. Am I reading things right? SolvedRe: Primary email spam problems and I can't change it Thanks for the info Graham, very helpful Primary email spam problems and I can't change it My very old blueyonder email address receives hundreds of spam emails. I don't use that email address but I cannot delete it. Please can someone tell me how to do it? SolvedRe: new contract-sent remote control- but when do I get the box? Yes. I've just tried the factory reset and pairing the remote to audio in settings as described. I get the message 'connection problem' and error code CS9993 Re: new contract-sent remote control- but when do I get the box? Hi Gareth, I have done what you suggested and although I get the successful message, the volume control and TV off still don't work Re: new contract-sent remote control- but when do I get the box? It has updated overnight, but despite all suggestions on here and a paring successful message, the volume control and TV off won't work. If I try to pair audio manually I get and error message. Re: new contract-sent remote control- but when do I get the box? Thank you. I turned them both on and re pared, which said successful but it has not fixed the on off button. If I go into settings and audio and try to connect there, I get error message cs9993 Re: new contract-sent remote control- but when do I get the box? Thank you for the reply. I do get the pairing successful message, but the volume and tv off don't work Re: Error cs9993 on volume does not work I get the same error code and my TV is Blaupunkt