Sibbo
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Joined 16 years ago
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A while back I had issues trying to watch sky sports via the Virgin TV Go app. Nothing I did worked and after trying numerous attempts I got confused and locked myself out of my account. After spending ages on the phone I was told that I had to use an e-mail address other than my Virgin one. Baffling but I did it and it worked. All good, or so I thought until recently. Yesterday I thought I’d watch the football on my iPad, simple. Nope. Login didn’t work and had to go through a long process again. Thought I’d use facial recognition but the link for that said unavailable at this time! Let my iPad choose a secure password as it’s automatically saved and used on all Apple devices. 👍🏻 Nope! On my way home from work I thought I’d watch another match. The saved password didn’t work, went through a long process again that sent me around in constant circles. Now I’m locked out again! 🤬 Any help greatly appreciated before I consider leaving VM as I’m absolutely sick of this.33Views0likes3CommentsPassword Query
I’ve had a security alert regarding some data leaks regarding passwords. One at risk is apparently my VM one. Some time ago, didn’t VM change something that meant if you changed your login password it also affected your email password or something like that? Thanks in advance.598Views0likes3Comments