Anyone know how I can speak to UK retention team, overseas team not at all helpful. My VM package increasing by 50% pm yet if I was a new customer I could get same package I am on now for 50% less and no deals for loyal customers like myself.
Any ideas how to speak to UK retention team, the overseas team are really unhelpful, my package going up from £70 pm to £106 pm yet same package for new customs £45, obviously VM do not reward loyalty as I have been customer since day 1
Have been advised to put this out there by VM on Twitter. I am attempting to use O2 priority app by signing in with VM email and password., however once I enter email and password it takes me to the app but the immediately kicks me out of app
Trying to send an email from my @Blueyonder account and keep getting message that no password is set in settings. I have checked and there is a password there, is there an issue at the moment it also seems I cannot receive emails
Rang at 8-00 and was armed with information as you suggested which worked as I was offered a deal I was happy with. Still does not get away from fact that many a stressful hour spent trying to get someone to understand what I was trying to achieve. T...