ContributionsMost RecentMost LikesSolutionsRe: Quest hd pixelation While waiting for help I thought I'd check signal quality. It came back as just fair. Disconnected the coax again and now it says signal good and quest is fine now. A dodgy coax plug maybe Quest hd pixelation Hi for a while now my quest HD channel has been badly pixelating. I've checked the cables,restarted my box and router. I've also checked other channels on the same mux but they are all OK. It is only quest HD that does it. Sometimes it's unwatchable. Could it be a faulty box? Re: Negotiated bill too high Hi thanks for getting back to me. The bill date is 15th August with the amount due on 2nd Sept. So it looks like that should be the last bill at £99? Negotiated bill too high Hi. On the 19th August I negotiated a new 18 month deal to take my package from £99 to £66 per month keeping my old package as it is. Now today virgin have taken £99 out of my bank causing some problems. I had the pre contract sent by email and everything was set. What can I do about this? I was all set to leave and they persuaded me to stay by offering this new deal. Re: Loss of Email - F010762348 Back on now. I had to reinput my password Re: Loss of Email - F010762348 I also have this problem from last night 18th/6/23 and same this morning. Cannot log into ntlworld email Re: can't log in to virgin media account Hi for the last few days i have been unable to login to my emails. It says password incorrect. The password is not incorrect so i'm assuming it's been changed. I reset the password and all is ok. However the next day it's happened again. I now cannot login to my virgim meadi account either for the same reason. Is there a known problem or is someone trying to access my account?