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Fibre optic
Joined 12 years ago
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Broadband fault in Torquay
There’s a broadband issue in Torquay, which started on Friday (5th July) and the website is saying it's not due to be fixed until 12th July. I think 7 days without a reliable internet connection is pretty poor. Will there be compensation for affected customers?356Views0likes2CommentsLast Week Tonight with John Oliver S11 E16
Please could VM upload Last Week Tonight with John Oliver S11 E16 to the On Demand and Catch Up service. This episode was not broadcast in Sky Comedy due to broadcasting regulations, but Sky have made it available to watch On Demand and via Catch Up, with Sky and and NOW customers now able to watch the episode, titled UK Elections. Only VM customers are missing this content.1.1KViews1like3CommentsTV Control app no longer supported?
According to the Play Store it's not been updated since October 2023 and the TV Guide still has logos for Christmas 24, GREAT! Christmas, Love Christmas etc, meanwhile new FAST channels that have launched this year have no logos. Has VM abandoned this app now?425Views0likes1CommentVirgin TV Channel Guides
Regarding the Virgin TV Channel Guides: https://www.virginmedia.com/virgin-tv-edit/tips-and-tricks/virgin-tv-channel-guide https://www.virginmedia.com/virgin-tv-edit/tv/virgin-tv-360-channel-guide https://www.virginmedia.com/virgin-tv-edit/tips-and-tricks/stream-from-virgin-media-channel-guide 112 Sky Comedy HD isn't available available in ALL packages (wrong in 360 version) 127 Dave HD should be shown as included in ALL packages (wrong in Stream version) 135 Sky Mix should be titled Sky Mix HD (wrong in all versions)753Views0likes3CommentsCoyote (Virgin TV Ultra HD)
We tried to watch episode 1 of the TV series Coyote from the Catch Up section last night (shown on Virgin TV Ultra HD) but when selecting the episode it shows a film, 'The Shallows' instead. Please could someone at VM raise this with the tech people to get the correct content loaded?533Views0likes2CommentsVirgin TV Control app missing logos
VM has added a load of new FAST channels to Virgin TV, but they've forgotten to add the logos to the Virgin TV Control app so they all appear with text titles only. 11 FAST channels added: https://www.virginmedia.com/virgin-tv-edit/tv/extra-fast-channels-may-2024 In addition, Virgin TV Control still has various outdated channel logos from Christmas: Love Christmas BoXmas Christmas 24 Christmas 24+ Great! Christmas507Views0likes3Comments