ContributionsMost RecentMost LikesSolutionsRe: pairing 360 remote with v6 box/tv Thanks for the advice Kevw13. I shall remember that for the future. I have the number of a virgin engineer but he is now working internally and insists that I go through customer service <groan>. Anyway I somehow fixed the pairing this morning- no idea how, perhaps I was helped by the prominent moon! pairing 360 remote with v6 box/tv I have tried pairing by holding down TV and 0 and I get a screen message saying pairing successful but this is not so as there is no volume control. I have also tried factory reset. I have tried settings but the test does not recognise my Linsar26LVD whether I use 4 characters or 6. I have tried the non model specific pairing test but I do not get a mute effect either temporarily or permanently and my old remote still rules on volume. The 360remote only arrived on Friday so I am not going to change the batteries. I have spent ages on 150 and engineers have been working on the software in the background today and have sent me a text to say all is well .It clearly is not . How to get an engineer to arrive at the house? Please help. TV 360 issues MA3/14/11 error While upgrading my package the salesman recommended that I 'upgrade' to 360. He told me that he would do everything to make 360 functional and I would just need to activate the remote which arrived yesterday. The new remote only now does basic functions and to get it going properly (pairing?) requires entry of a 6 digit verification code which is on the box. Nothing is on the box so I think it must refer to a 360 box which I do not have. So I am stuck in limbo still able to use my old remote but for how many days longer? Re: TV 360 issues MA3/14/11 error Now stuck with a MA3/14/11 error Re: TV 360 issues MA3/14/11 error Sorry now I see that number! I thought it would be a bespoke number on a label not a universal number Re: Preventing repeat spam Did you try vip's recommendation? Re: Preventing repeat spam So far no further fred spam so I think that the rule has worked. Many thanks to vip. How is it for you Albi? Re: Preventing repeat spam Hello Albi and vip I have hoisted the red flag and will let you know how it goes by the weekend. Re: Preventing repeat spam Look forward to learning about your outcome, Albi. I have had 2 fred messages today , one offering a coffee maker and the other a mystery box. I have now set the rule but I could not find the coloured flag that was referred to. Can you help please? Re: Preventing repeat spam Thank you Albi1 for this input. I used to just delete them but like with you it has now got out of hand. Here is hoping that a VM specialist will come in to assist