alistairgd
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Re: Engineer visit for no internet with new hub 5?
carl_pearce wrote: Have you tried the activation number 0800 953 9500. Your old HUB should no longer work if the new HUB has been activated. EDIT: Have you had the HUB 5 for over 6 months without using it (Based on your previous threads)? Yes, I'm just getting round to installing it now.1KViews0likes7CommentsEngineer visit for no internet with new hub 5?
I tried installing a Hub 5 today but get no internet with it. After connecting there was a blue flashing light for a few minutes, then a solid white light, but after several more minutes still no internet. I've had to plug my old Hub 2 in to get online, but speeds are 20Mb instead of 200Mb. Can I have an engineer visit to set up my new hub and test speeds please?Solved1.1KViews0likes9Comments