Gazza7
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Phishing call or inept customer service call?
Had a weird call purportedly coming from Virgin/O2. Number was a 0203 5186556. Caller said that there had been problems reported with my type of SIM, that it needed to be changed, that they would DHL out a replacement and I would be getting a 20% discount with this new SIM. Call showed as coming from London, but caller was very hard to understand. I was very suspicious by now and so asked them what they thought the account holder's name was, got no response. Either a phishing call to get my bank details or a very inept VM/O2 way to try and persuade me to go onto a costlier tariff. Either way, I hung up.26Views0likes2CommentsSuddenly unable to access secondary email account and now unable to see billing on app with main acc?
Hello, I hope someone here can help me, my main email account has suddenly stopped letting me access emails. It's one of my secondary email accounts, (and an old NTLWORLD.COM account) but I use it as my main, and it has suddenly started showing this message "Log in to server imap.virginmedia.com with username gxxxx.xxxx@ntlworld.com failed" I can access the VirginMedia website (https://www.virginmedia.com/myvmo2/home but cannot see my secondary email accounts. I can access my main email address via webmail, but not the secondary one. I cannot reset the password on the secondary as it just keeps going into a loop and asking for the virgimmedia logon account details. When I input the secondary details it just loops. Please can someone advise how can I get a secondary email password reset. Also, I cannot see my billing as the PC app just hangs, and when I look on my phone virginmedia app, it just says "sorry we can't show you any bill/payment information as you're not signed in as the main account holder" ???? I am the account holder, this is my only phone with the app on! Many thanks for any help, I am tearing my hair out here as I am locked out of my main email.414Views0likes1Comment