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spirit2674

Hi there folks. I wonder if I can liase with a member of the forum team to arrange the following: (1) An engineer/technician's visit to appraise my broadband connection, at my property. A Saturday or an evening is best. (I work 9 to 5:30 Mon to Fri...

spirit2674 · 04-07-2021

Hi folks,I wonder if anyone is experiencing slow speeds in the G81 area (Clydebank, Scotland)?As of 4 July 2021, the Speedtest.net site indicates that I am down to around 2.54 MBps average over the test period. I have tested with a few different ser...

spirit2674

Final bit of data for tonight! Network LogFirst TimeLast TimePriorityError NumberDescription02/12/2023 19:48:15 GMT02/12/2023 19:48:15 GMTWarning (5)66050310Auth Success - Web login successful.02/12/2023 19:40:08 GMT02/12/2023 19:40:08 GMTWarning (5)...

spirit2674

Some more data! Hope this is useful to some of the experts on here! PART 1: 24 Hour Broadband Quality Monitor (BQM) -- circa 2100 01/12/23 to circa 2100 02/12/23:Again, my BQM results remain pretty alarming. Lots of dropped packets and latency.PA...

spirit2674

Hi there John.Thanks again. I really appreciate your help! Also -- another quick update:I have upgraded to the M350 package today on the phone. I was assured that I will be sent a new Hub as part of that. Delivery is indeed showing as being sched...

spirit2674

Hi again jbrennand. Many thanks for those suggestions there. Once again, very much appreciated.SpeedTest.net usually gives me surprisingly good results, after I make some re-attempts, should it fail on the first try. Personally, I feel it fails t...

spirit2674

Hi again jbrennand. Just another quick update, in response to your recommendation to do a manual/physical check of my cabling and connections. It all appears to be fine.Inside the property:The coax cable connections satisfactorily "finger" tight, ...

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Wired Connection issues

M100 Service - Very Slow Download Speeds (2.54MBps) - G81 Area

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