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Greenpalmer

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Joined 16 years ago

253 Posts1 Like4 Solutions

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Re: Virgin completely down all morning in N13
The engineer came this morning and resolved the problem, we are all back online again.
3 days ago Place QuickStart, set up and connections
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Re: Virgin completely down all morning in N13
I couldn't get through to 150 earlier but managed to contact Virgin via Twitter after lunch. An engineer is visiting tomorrow morning and hopefully will find and fix the problem.
4 days ago Place QuickStart, set up and connections
17Views
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Virgin completely down all morning in N13
Since early this morning we have had no internet, no phone and no TV. Our neighbours also have no service - other people nearby the same. This is the N13 postcode in north London. When I phone the local service status number it says no problems in our area! Can we please have some sensible information on what's going on and when we can expect services to be restored.
Solved
4 days ago Place QuickStart, set up and connections
31Views
0likes
3Comments
Re: How to create an App Password
Ah OK thanks - I was confused by being asked to set up another email account.
14 days ago Place Email
60Views
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0Comments
Re: How to create an App Password
Yes that's what I thought would be the case.
14 days ago Place Email
53Views
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How to create an App Password
Hi, I want use Em Client for my emails instead Outlook and although I have been able to create my outlook.com and gmail.com accounts when I try to set up my virginmedia.com accounts it says I have to create an "app password" on the MyVirginMedia website and use that as the password instead of my normal email account password. However when I have logged into MyVirginMedia I cannot see any way to create this "app password". Does anyone know how I can do this?
Solved
15 days ago Place Email
121Views
0likes
7Comments
Re: Renewed Existing Contract - Now Netflix with Ads, not Standard
Well I have just received my latest Virgin monthly bill and guess what - they have charged me for Netflix standard. Both backdated and a new monthly charge. This is completely unacceptable and is a breach of contract by Virgin. Please reverse these charges and ensure that they do not occur again.
7 months ago Place Managing Your Account - Cable
39Views
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0Comments
Re: Renewed Existing Contract - Now Netflix with Ads, not Standard
Just to tie up a loose end here - Tom_W1 did sort this and Netflix Standard (without ads) has been restored and no additional charges made to the existing contract.
8 months ago Place Managing Your Account - Cable
86Views
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Re: Renewed Existing Contract - Now Netflix with Ads, not Standard
Hi Ayisha - here it is:
8 months ago Place Managing Your Account - Cable
407Views
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1Comment
Re: Renewed Existing Contract - Now Netflix with Ads, not Standard
Yes I realised that straight after posting it but I couldn't see any way to edit it or delete it.
8 months ago Place Managing Your Account - Cable
414Views
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0Comments