ContributionsMost RecentMost LikesSolutionsRe: Migrate phone service only, to VoIP provider? VM are really missing out as a result. They could easily partner with a VoIP provider and drag their telephony service into the modern era. Re: Migrate phone service only, to VoIP provider? It would be great if VM would give you the credentials for their VoIP service, rather than require an analogue phone to be plugged into the VM hub. They would still ditch the analogue line, but it would open up a world of possibilities to use modern VoIP handsets. I looked at porting the number out a while ago now. I gave up on the idea when I found how draconian the VM policies and pricing structure are. Not many companies can get away with increasing the cost to then consumer when actually supplying fewer services. Re: Cannot send to ntlworld addresses from Apple mail domains I'm sending from a native Apple mail account. My e-mail is a @me.com. It started the same time as the thread below was created. https://community.virginmedia.com/discussions/email/sending-to-my-ntlworld-email-bounces-with-recipients-domain-does-not-exist---log/5632932?after=MjUuM3wyLjF8aXwxMHwzOToxfGludCw1NjMyOTM3LDU2MzI5ODA Re: Sending to my ntlworld email bounces with recipient's domain does not exist - [logged under F011775373] This is still broken for mails from Apple mail accounts, ending iCloud.com or me.com Cannot send to ntlworld addresses from Apple mail domains This has been going on for a few weeks. I know several people who have the same issue. When I send a mail from my Apple mail account, which is any mail address with icloud.com or me.com to an NTL mail address, I always get the following bounce back. host mxin10.virginmedia.com[84.116.6.18] refused to talk to me: 421 EHLO MXIN201 Your HELO/EHLO outbound.qs.icloud.com is not matching your DNS configuration p-east3-cluster7-host12-snip4-10.eps.apple.com ;id=AbHquzV01O9B8;sid=AbHquzV01O9B8;mta=mx4-prd-nl1-vmo;d=20250501;t=231742[CET];ipsrc=57.103.84.251; Reporting-MTA: dns; outbound.qs.icloud.com X-Postfix-Queue-ID: D9BB4180053F The error basically means the virgin mail servers are refusing the connection from the apple mail servers.