ContributionsMost RecentMost LikesSolutionsRe: Hub 3 Red Power Light I also wonder whether "if it aint broke, dont try to fix it" applies to the Hub 3 too! I suspect not. It's connected to the Hub 3 by wifi but suffers no noticeable degradation as a consequence. Hub 3 Red Power Light My hub 3 has a constant solid bright red power light. I have read the help page on the Virgin website and several posts on the forum which suggests the hub might be overheating or in modem mode. I can confirm that the hub 3 is in router mode, well ventilated and comfortably cool. Rebooting the hub several times makes no difference to the red light status. There has been no noticeable difference in performance which remains satisfactory, thank you. Although I find the V6 to be working well, the Virgin diagnostics page reports problems with the connection to it. I have followed the relevant troubleshooting instructions which try to deal with problems that aren't actually apparent. Does this indicate a fault with the hub that needs addressing? Re: Loss of Email - F010762348 Two secondary addresses were hit by the recent protracted problem, one ntlworld and the other virginmedia. The ntlworld one has returned albeit with no historic emails but the other has not. I am able to log in to its 'My Virgin Media' account and have changed its password but this has not helped with webmail access (the usual 'account is currently unavailable' screen). When trying to set the newly required app password (for Thunderbird) I get a blank screen. The ntlworld one receives your email updates, currently about restoring historic emails, but the virginmedia one, being completely out of action, leaves me in the dark. I would love to be enlightened...