MikeRobbo
Alessandro Volta
Joined 13 years ago
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Re: Red light on hub 3
Are you in Router Mode or Modem Mode ? In Modem Mode the power light should be magenta. In Router Mode the power light should be white. In either Mode the red power light is an indication of over heating and most not be ignored. Ensure that the Hub is in a well ventilated area and nothing is blocking the vent holes on the sides of the Hub. If the Hub is in a clear area and is cool to touch and the red power light remains on the Hub must be replaced. If the Hub is in a clear area and is hot to touch and the red power light remains on the Hub must be replaced. Do not be fobbed off with "if it is cool it will be OK" or "Just blow a fan over it", this is dangerous advice. When you go out or retire for the night ensure that the Hub is unplugged from the mains. The only fix is a replacement Hub. You can either phone in (08:00 is the best time) or wait on here for a few days (6 to 10 days average) until one of the VM Forum Staff comes along. If you wait on here Do Not bump the thread it will put it further down the VM 'to do list'.86KViews3likes64CommentsRe: User already logged in (when not) on hub
NickC4555 wrote: I have the problem but have not got, or ever had, the Connect App. This sometimes happens when you login with Wi-Fi and then either reboot or change to an ethernet connection. To get back in do a factory reset using this exact method ... DO NOT DO THIS if the password on the base of the Hub is not legible or missing. Instructions for Hub 3 Disconnect all unneeded ethernet cables from the rear of the Hub. With the Hub Powered on use a paperclip or similar (I use a mobile phone SIM Slot tool) and do a pinhole reset. Depress the pinhole switch for a timed 60 seconds then release. DO NOT reboot the hub but allow it 5 to 10 minutes for it to boot itself up. Once a steady white and no other lights are illuminated check your system again.2.3KViews0likes7CommentsRe: User already logged in (when not) on hub
The Connect App seems to have more bugs than a tramps vest. My advice ... Uninstall the Connect App. Reboot your phone. Forget about the app. Factory reset the Hub using this exact method ... DO NOT DO THIS if the password on the base of the Hub is not legible or missing. Instructions for Hub 3 Disconnect all unneeded ethernet cables from the rear of the Hub. With the Hub Powered on use a paperclip or similar (I use a mobile phone SIM Slot tool) and do a pinhole reset. Depress the pinhole switch for a timed 60 seconds then release. DO NOT reboot the hub but allow it 5 to 10 minutes for it to boot itself up. Once a steady white and no other lights are illuminated check your system again. Save your sanity and health still forget about the Connect App. Use the Hub GUI at 192.168.0.1 in your browser.2.4KViews0likes0Comments
