ContributionsMost RecentMost LikesSolutionsRe: fast forward V6 v 360? Pressing the right part of the circle jumps forward 30 second increments. Or just say skip 4 minutes on itv or 5 on Sky. General ad break times Re: Your TV box needs a free update Not entirely accurate. My internet was down for four days last year. I was able to watch recordings of individual shows but not where you have more than one episode as the 360 needs internet to 'split' the series. I could also record shows already held on the TV guide. Re: new to 360- audio dropout Sounds more like HDMI cable issues or else the TV itself. Re: Your TV box needs a free update The old TiVo has it's own separate BB connection. Re: Your TV box needs a free update It's probably the BBC who will no longer support 15 year old technology. Re: Your TV box needs a free update They'll be supplied with BB kit. Similar to the landline only customers in the digital switchover. Re: Mis-sold package Advice Some areas are Stream only so the 360 may not be an option. Still poor work from the telephony side. Re: Unwanted channels added to package (twice) Is it possible to add channels using the TV remote control? " Yes it is. Try the WhatsApp chat service... +44 7803 089684 Might take a few hours to get the chat started but pretty good service. Re: Virgin TV360 recording storage Try a factory reset go to Settings (the cog at the end of the Home menu) > System > Factory Reset. You are given 2 options Keep Recordings Format Disk Choose Keep Recordings, that means you won't lose your recordings and any planned recordings or series links you've set up. You will have to sign into your apps such as iPlayer, Prime, Netflix and ITVX again. Re: Sky cinema on demand issue Hi, I've done a reboot and the issue is still there.