ContributionsMost RecentMost LikesSolutionsRe: Unable to reset password I have almost the same problem with my email password. When I trry to change it it claimns to send a six number code to my gmail account prove who I am but it nevre appears! Whar is going on??? Re: Forgotten password I am having exactly the same problem. It tells me to look for a 6 number code in my Gmail but it never appears! Very frustrating! Password reset I have had no emails for a week and now I find I am required to change my email password every three months! How inconvenient is that since I am 80 and use MS Outlook??? Well I tried to do that and it asked me to prove who I am by asking for six numbers that will be sent but the code never comes!!! What sort of system is that? Totally useless! You need to sort out this mess for everyone or there will be mass moves to a better provider who doesn't ask impossible things from customers!!! And to make it worse I've tried to do it too many times and I'm locked out!!!! GRRRRRRRRR!!!! 🤬 Re: Online Chat not working? It was to cancel my Disney+ subscription but I gave up and phoned the help desk who sorted it for me. Re: Online Chat not working? I am having the same problem. when I open Virgin media Chat Live on Edge or Google I find I cannot type in the box in reply to the questions asked!