speedway59
Superfast
Joined 16 years ago
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contract renewal
Anyone manage to get a sensible renewal offer in the 30 days prior to contract end that anywhere matched the "new" customer ones. customer for 20plus years and have just had a 5 month early renew now offer on M250, currently paying what I think is a ridiculous £48.63 and apparently will go up to £57.73, online offer is £56.61/60.41 in Apr26/£64.41 in Apr27 - so its clearly advantages to take your business elsewhere at those prices. New customers on M350 being offered 25.99/29.99 2026/33.99 2027 over 29months that's 500+ cheaper working on my current price. clearly no interest in customer retention nowadays.247Views0likes4CommentsWhat's going on can't access email
Tried to log into email via web which I don't usually do, get faced with change password, add back up email add passkey. SHAMBLES , even though I get email to verify and text passkeys I'm in a loop of page has expired and have to start again. NOW I HAVE NO IDEA WHAT EMAIL ADDRESS OR PASSWORD I have to use complete mess VM02 How do we sort this ?98Views0likes2CommentsRe: Loss of Email - F010762348
come on VM how about some LIVE UP TO DATE information Hundreds of people losing money, business and time and all yo do is change the time on an apparent fix. What's actually happened ? What's actually being done ? Will we lose any important Emails ? We pay enough for better service - Class action needed here to get our losses back I think1.2KViews0likes3CommentsRe: Loss of Email - F010762348
Absolutely useless email issue dragging on this long. I'm waiting on a replies Job hunting this is not going to help and could cost me - what about the hundreds of pounds people who are trying to fix a mortgage could lose here. Are VM going to let us out of our contracts early because of this fiasco - I doubt it1.3KViews1like0Comments