ContributionsMost RecentMost LikesSolutionsRe: Websafe not working Morning - I can access that website: Re: Websafe not working That's all correct. Nothing has changed my end, it's just stopped blocking porn, etc. The other handy thing is the capability to block YouTube so kids aren't glued to it (I do set usage time on devices but TVs and virgin itself have capacity to access it). Just nice to have Websafe as another layer, as it is offered as virgin media service. Thanks. Re: Websafe not working Few snidy comments, odd but if nothing better to do... Searching through the forum, I am not alone and it is 100% a virgin media issue. It's always been temperamental but now just doesn't work. The fact it's called Websafe and literally doesn't block anything is the issue. Hoping a virgin representative can assist. Thanks. Websafe not working Hi, One of many others who can no longer get Websafe to work. Has been fine, but now when on will act as if it is off (no web restrictions at all). Reset devices, cleared cache on mobile, etc (same as others have) but no joy. Have again tried web URL as well as app. Any ideas from Virgin? Seems to quite a lot of customers who experience this. Thanks. SolvedRe: User already logged in (when not) on hub The same issue as everyone else - Never used Connect app, logged into Router to split the 2G + 5G as WiFi has recently dive-bombed. All of a sudden, can no longer login. This fixed for me - Can now access so thanks very much 🙂
