alphaomega16
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Joined 17 years ago
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Re: Constant small packet loss dips in SS2
Just wanted to update, looking a LOT better now in regards to the constant red dips at top and upstream channels for the moment are all on QAM64 which I have not seen in quite a while. All it took was someone to make someone look at something other than my end. EDIT Not sure why but these new forums can't click for bigger image any more and can't drag image to open in new window.Re: Virgins 250mb speed package retirement
Whelp, got my answer, called up today and apparently when they grandfather a speed package they don't auto move you onto whats replaced it anymore, just, wow. Been with them apparently 29 years and I forget how many months. Also nothing they can do to update the number themselves so id have to get dad to create a new email address somewhere and change it to that just so I can adjust a number so if we decide to cancel the cancellation team that can call will be able to get through. Really not sure if its worth all the hassle. They got current home number down as the one you enter when you dial 150, they got my dads number as he gets texts for appointments and whatnot and they have our old number that had to be changed when we were getting nuisance calls so they got 3 numbers on one account for us and the only one they cannot change is the marketing one.Virgins 250mb speed package retirement
Does anybody know when VM retired the 250mb package, before when they retired speed packages we were moved up to the one taking its place which would have been the 350 as I was looking at what they are charging for different speeds since WITH discount on current account im paying £42 for 250mb when 1g is £39 and I had to fight tooth and nail for even that since dad has his emails with virgin still but I am making him change all his accounts over to his gmail account. Going by past experiences I should have been moved up to the 350 speed but I have not and I am just wondering when they got rid of that particular speed bundle as I couldn't find anything. Paying £42 for 250mb after fighting tooth and nail for a discount and been with same company for over 20 years through all the name changes to see this on their website. I can get symmetrical speeds from Vodafone alone for £30 a month 910Mbps but I am not going to jump through hoops and play silly bgrs with virgin for continued loyalty. Term in up in August so dad should have his stuff switched over by then I hope.
