alphaomega16
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Re: Constant small packet loss dips in SS2
Just wanted to update, looking a LOT better now in regards to the constant red dips at top and upstream channels for the moment are all on QAM64 which I have not seen in quite a while. All it took was someone to make someone look at something other than my end. EDIT Not sure why but these new forums can't click for bigger image any more and can't drag image to open in new window.Re: Virgins 250mb speed package retirement
Whelp, got my answer, called up today and apparently when they grandfather a speed package they don't auto move you onto whats replaced it anymore, just, wow. Been with them apparently 29 years and I forget how many months. Also nothing they can do to update the number themselves so id have to get dad to create a new email address somewhere and change it to that just so I can adjust a number so if we decide to cancel the cancellation team that can call will be able to get through. Really not sure if its worth all the hassle. They got current home number down as the one you enter when you dial 150, they got my dads number as he gets texts for appointments and whatnot and they have our old number that had to be changed when we were getting nuisance calls so they got 3 numbers on one account for us and the only one they cannot change is the marketing one.Virgins 250mb speed package retirement
Does anybody know when VM retired the 250mb package, before when they retired speed packages we were moved up to the one taking its place which would have been the 350 as I was looking at what they are charging for different speeds since WITH discount on current account im paying £42 for 250mb when 1g is £39 and I had to fight tooth and nail for even that since dad has his emails with virgin still but I am making him change all his accounts over to his gmail account. Going by past experiences I should have been moved up to the 350 speed but I have not and I am just wondering when they got rid of that particular speed bundle as I couldn't find anything. Paying £42 for 250mb after fighting tooth and nail for a discount and been with same company for over 20 years through all the name changes to see this on their website. I can get symmetrical speeds from Vodafone alone for £30 a month 910Mbps but I am not going to jump through hoops and play silly bgrs with virgin for continued loyalty. Term in up in August so dad should have his stuff switched over by then I hope.Re: Imminent Community Upgrade
Now we can comment again why did you go from page selection to "Load more", just have it autoload more when you hit bottom or just a "Load all" button, not liking websites going back decades to the "Load more" system. Also why is the private messages page so squished? FullHD resolution and I can see below the red line at bottom of page on the private messages page. Not a fan so far.Re: Constant small packet loss dips in SS2
3.0 Downstream channels Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID 14 243000000 6.199997 40.366287 QAM256 14 1 139000000 7.000000 40.366287 QAM256 1 3 155000000 7.300003 40.366287 QAM256 3 4 163000000 7.000000 40.366287 QAM256 4 5 171000000 6.300003 40.366287 QAM256 5 6 179000000 6.099998 40.366287 QAM256 6 7 187000000 6.099998 40.946209 QAM256 7 8 195000000 6.000000 40.946209 QAM256 8 9 203000000 5.699997 40.366287 QAM256 9 10 211000000 5.599998 40.366287 QAM256 10 11 219000000 5.500000 40.946209 QAM256 11 12 227000000 5.900002 40.366287 QAM256 12 13 235000000 6.099998 40.366287 QAM256 13 15 251000000 6.300003 40.366287 QAM256 15 16 259000000 6.400002 40.366287 QAM256 16 17 267000000 5.900002 40.366287 QAM256 17 18 275000000 4.900002 40.366287 QAM256 18 19 283000000 5.199997 40.366287 QAM256 19 20 291000000 5.500000 40.946209 QAM256 20 21 299000000 5.699997 40.366287 QAM256 21 22 307000000 5.500000 40.366287 QAM256 22 23 315000000 5.000000 40.366287 QAM256 23 24 323000000 4.500000 40.366287 QAM256 24 25 331000000 4.900002 40.946209 QAM256 25 26 339000000 4.900002 40.366287 QAM256 26 27 347000000 4.699997 40.366287 QAM256 27 28 355000000 4.800003 40.366287 QAM256 28 29 363000000 4.500000 40.366287 QAM256 29 30 371000000 4.699997 40.946209 QAM256 30 31 379000000 4.599998 40.366287 QAM256 31 32 387000000 4.500000 40.366287 QAM256 32 3.0 Downstream channels Channel Lock Status RxMER (dB) Pre RS Errors Post RS Errors 14 Locked 40.366287 0 0 1 Locked 40.366287 0 0 3 Locked 40.366287 0 0 4 Locked 40.366287 0 0 5 Locked 40.366287 0 0 6 Locked 40.366287 0 0 7 Locked 40.946209 0 0 8 Locked 40.946209 0 0 9 Locked 40.366287 0 0 10 Locked 40.366287 0 0 11 Locked 40.946209 0 0 12 Locked 40.366287 0 0 13 Locked 40.366287 0 0 15 Locked 40.366287 0 0 16 Locked 40.366287 0 0 17 Locked 40.366287 0 0 18 Locked 40.366287 0 0 19 Locked 40.366287 0 0 20 Locked 40.946209 0 0 21 Locked 40.366287 0 0 22 Locked 40.366287 0 0 23 Locked 40.366287 0 0 24 Locked 40.366287 0 0 25 Locked 40.946209 0 0 26 Locked 40.366287 0 0 27 Locked 40.366287 0 0 28 Locked 40.366287 0 0 29 Locked 40.366287 0 0 30 Locked 40.946209 0 0 31 Locked 40.366287 0 0 32 Locked 40.366287 0 0 3.1 Downstream channels Channel Channel Width (MHz) FFT Type Number of Active Subcarriers Modulation (Active Profile) First Active Subcarrier (Hz) 33 96 4K 1840 QAM4096 759 3.1 Downstream channels Channel ID Lock Status RxMER Data (dB) PLC Power (dBmV) Correcteds (Active Profile) Uncorrectables (Active Profile) 33 Locked 40 -1.0 17960702 0 Now ALL upstream channels are not on QAM64Re: Constant small packet loss dips in SS2
Engineer not long left, signal seemed fine outside so replaced the inside box thing on the wall (old one still had telewest logo on it) but upon booting up the QAM issue remains as does the original issue. Live graph to view https://www.thinkbroadband.com/broadband/monitoring/quality/share/49e55d6cab21bc6dd4177463ad074fde33e2843c But it didn't take long for the issue to be visible again He is going to speak with some other people to see if anything else may be going on and as last resort try changing the hub if all else fails as it could be the hub that is the issue.Re: Constant small packet loss dips in SS2
LOL 4/5 are now out of whack Home Connected devices Modem mode Advanced settings Wireless Security DHCP UPnP Tools Network status Ping Traceroute MTU size Light ring Admin Network status Router status Status Downstream Upstream Configuration Networklog Refresh data Network Log Time Priority Description Mon 13/01/2025 21:05:45 6 US profile assignment change. US Chan ID: 6; Previous Profile: 11; New Profile: 12.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; Mon 13/01/2025 20:28:22 6 CM-STATUS message sent. Event Type Code: 24; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 2.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; Mon 13/01/2025 16:59:25 6 US profile assignment change. US Chan ID: 6; Previous Profile: 11; New Profile: 12.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; Mon 13/01/2025 16:54:54 3 No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; Mon 13/01/2025 16:32:19 6 US profile assignment change. US Chan ID: 6; Previous Profile: 11; New Profile: 12.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; Mon 13/01/2025 16:18:48 6 CM-STATUS message sent. Event Type Code: 24; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 2.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; Mon 13/01/2025 14:42:00 6 US profile assignment change. US Chan ID: 6; Previous Profile: 12; New Profile: 11.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; Mon 13/01/2025 14:39:15 6 CM-STATUS message sent. Event Type Code: 24; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 2.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; Mon 13/01/2025 08:25:05 6 US profile assignment change. US Chan ID: 6; Previous Profile: 12; New Profile: 11.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; Mon 13/01/2025 08:00:25 6 CM-STATUS message sent. Event Type Code: 24; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; Mon 13/01/2025 07:11:32 6 US profile assignment change. US Chan ID: 6; Previous Profile: 12; New Profile: 11.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; Mon 13/01/2025 07:10:24 6 CM-STATUS message sent. Event Type Code: 24; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; Mon 13/01/2025 06:25:44 6 US profile assignment change. US Chan ID: 6; Previous Profile: 12; New Profile: 11.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; Mon 13/01/2025 06:21:03 6 CM-STATUS message sent. Event Type Code: 24; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; Mon 13/01/2025 03:26:31 6 US profile assignment change. US Chan ID: 6; Previous Profile: 12; New Profile: 11.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; Mon 13/01/2025 03:10:50 5 MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; Thu 01/01/1970 00:01:21 3 No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; Mon 13/01/2025 02:25:58 6 US profile assignment change. US Chan ID: 6; Previous Profile: 12; New Profile: 11.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
