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Odin5

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Joined 14 years ago

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Intermittent signal
I live in the RG21 area and I have been getting a few broadband problems over the past three days or so. On checking my connection through the my Virgin media site it said that there are intermittent signal problems in the area. I went through all the usual checks eg. Unplug and reboot the hub, check connections etc. to make sure there was not a problem was in my home. On checking again it again said there was intermittent signal problem in the area. So is the problem with Virgin in the area as all my home checks were fine and will Virgin engineers solve the area problem? This is what it showed me on the check result
1 year ago Place Networking and WiFi
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Re: Broadband problems
Thank you
2 years ago Place Networking and WiFi
1.1KViews
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Broadband problems
Good afternoon Is anyone having broadband problems in the RG21 area? It went down again this morning. It’s been playing up since the Virgin media scheduled works on the system on the night of the 30th/31st November. We have had no problems at all before the scheduled works. Our broadband also went in the early hours of 2nd November. The fault line says no problems in the area (although I have found that Virgin media are extremely slow at putting anything onto the fault line). When I checked my account service status earlier it stated that there were TV problems affecting the area, I haven’t got tv just broadband. Then later no TV problems anymore but when checking my broadband through my Virgin Media it states our home has connection issues and to check back in 23 hours. it seems very strange that we had no issues with our broadband at all until after the Virgin media scheduled works. What is going on and why am I not getting a reliable broadband service that I pay for? We also have a new Virgin media hub 5 that’s a few months old and has been working perfectly until the Virgin media scheduled work.
Solved
2 years ago Place Networking and WiFi
1.3KViews
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5Comments
Re: Super Hub 2 WiFi Performance
I'm having an ongoing problem with my super hub 2 VMDG485. Our speed is absolutely rubbish even though we have 100mb Broadband, the wifi drops out randomly and I have to keep restarting the super hub before it will connect again. This is happening on iPads, we don't use androids. We also have to keep changing from 5GHz to 2GHz and back again randomly. I have done all the usual checks making sure all the connections are tight, turning the hub off waiting then turning on again etc.The super hub is in the same room so distance is not the problem and the problem is becoming worse, we have no issues with our TiVo or telephone. Anyone having a similar problems and do I need a new hub? Thanks in advance. 😊
8 years ago Place Digital life
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