fuz
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Re: The deceipt
archercj wrote: The other day I got an email from Virgin offering an EXCLUSIVE renewal. It's been mentioned many times on here, it isnt it is often isnt the same package as you have now. Anyway today I for a reminder email. When you click on the link (Recontract now) you get Step 1 to Check and place order. there's another link which takes you to Step 2 - review & submit your order'. there are two tick boxes to click and then a final button to place order. Of course I neither ticked these boxes or clicked on Place order but simply closed the web page. But what happens next is you receive an email (interestingly from virginmedia.ie) and attached are your Contract Information & Contract Summary documents. I can see many people upset and confused by this tactic. Choose this deal and keep your current Virgin Media plan without losing anything. This may be where they are alluding to the deceit. This is what it states on the renewal offer that we have been sent. The offer still refers to Maxit TV when you hit the grab your deal button. So any reasonable minded person would think that the offer does not change anything other than the price, so TNT sports, second box etc would still be in the package.826Views1like0Comments