Virgin Media Virgin Media Community

alienor · 03-07-2023

Has anyone here contacted Virgin e.g. the CEO etc, and if so, who did they contact and how. We really need to step up our complaints or nothing will happen. This company appears to care nothing at all for its customers. I don't subscribe to this noti...

alienor · 04-04-2023

Trying for hours now to log on to Virgin Media and getting ' This site can’t be reached' . Really sick of this. I need me emails. I don't use my phone for this nor do I want to, just the PC. Why is Virgin incapable of making this available? This area...

alienor · 28-10-2021

My husband regularly has problems accessing his email on his mobile phone (secondary account from mine) getting this message 'Your mailbox is not available at the moment.Please retry again in one hour and make sure you are using the correct password ...

alienor · 25-07-2021

Is there a way to attach an email you have received to an email you are sending. I have searched for an answer but all I can find is how to forward emails when you compose a new email. I need to be able to reply to one email and attach another to it....

alienor · 25-05-2021

For the last few days email saved searches from ebay arrive with this message 'This message has been truncated due to size limitations'. Ebay say the problem is not at their end. Any ideas?

alienor · 03-07-2023

I didn't say I had a problem with the complaint procedure. I just feel that will get us nowhere given what other people have said. This email issue has gone on for two weeks now and there has been no real change.

alienor · 03-07-2023

If only that were true. I am beginning to assume no one at Virgin works at the weekend and they only find there is a problem on a Monday morning. Well we are all sick of it. Email is not a nice to have add on, it is essential.

alienor · 30-06-2023

Virgin simply cannot keep doing this without compensating us. They seem to view our email as an extra to the services as if we don't pay for it. I would vote with my feet, but this is the best broadband and TV available and they know that!

alienor · 30-06-2023

Same for me!

alienor · 20-06-2023

Didn't expect the same problem this morning - or did I! Really frustrating.

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Contacting Virgin

Unable to access emails

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Webmail - attaching an email to your reply

Truncated emails

Re: Contacting Virgin

Re: Loss of Email - F010762348

Re: Loss of Email - F010762348

Re: Is email still down june 30th 2023

Re: Email issues ongoing! 33hrs later!