ContributionsMost RecentMost LikesSolutionsRe: Troubleshoot Blocked Website From Peterborough, Cambridgeshire I can ping and tracert to websocket.restock.gg on 193.142.146.219 as below. ping websocket.restock.gg Pinging websocket.restock.gg [193.142.146.219] with 32 bytes of data: Reply from 193.142.146.219: bytes=32 time=22ms TTL=118 Reply from 193.142.146.219: bytes=32 time=20ms TTL=118 Reply from 193.142.146.219: bytes=32 time=21ms TTL=118 Reply from 193.142.146.219: bytes=32 time=21ms TTL=118 Ping statistics for 193.142.146.219: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 20ms, Maximum = 22ms, Average = 21ms tracert websocket.restock.gg Tracing route to websocket.restock.gg [193.142.146.219] over a maximum of 30 hops: 1 <1 ms <1 ms <1 ms skinner.xfiles.local [192.168.0.1] 2 8 ms 7 ms 9 ms 10.53.38.157 3 8 ms 7 ms 9 ms 80.255.197.214 4 * * * Request timed out. 5 * * * Request timed out. 6 12 ms 14 ms 21 ms aor.uk-lon03a-ri1.network.virginmedia.net [62.254.42.174] 7 * * * Request timed out. 8 22 ms 27 ms 22 ms nl-ams17b-rc1-ae-14-0.aorta.net [84.116.137.21] 9 * * * Request timed out. 10 * * * Request timed out. 11 * * * Request timed out. 12 * * * Request timed out. 13 23 ms 22 ms 23 ms 193.142.146.219 Trace complete. Re: Internal Server error Yesterday I performed a Firefox refresh as I was having other issues like slow website loading and today I can logon to this forum using Firefox without any issues. Maybe that fixed it ot maybe VM did something their end. Re: Internal Server error I also have this issue since the new forum went live. I have tried Firefox and Chrome, cleared caches on both and still the issue persists. My workaround is to use Chrome and then use a VPN with a London endpoint, I can then connect without issues as you can see by this post. In my console in Firefox I see an error: X-Cache: Error from cloudfront. Maybe Cloudfront doesn't like my VM IP? Re: Connecting Sonos to Virgin broadband Have you followed this Sonos guide? https://support.sonos.com/en-gb/article/connect-sonos-to-a-new-router-or-wi-fi-network