Home phone answering machine stopped working
I am not getting any messages left on my landline as the answerphone no longer works after 18 rings as it has been. I have checked the handset and all is okay. Have Virgin Media changed a setting? It’s extremely important to have this working as my wife is disabled and cannot always get to the phone in time. I have rung customer service without success and would be grateful for help to resolve this problem. Thank you.
Setting up phone in new house
So, I moved into my new house in May. At first, I didn't want to bother with a landline, but now my Mum is saying she can't hear me when I ring her on my mobile, so I need to set up my landline. I tried plugging my phone into the socket on the wall but it says "out of range" and there's no dial tone. Please can somebody help?!!Old phone cable to the telegraph pole
An engineer was out recently, and made a change so my landline phone is connected to the router. I forgot to ask at the time, but does this mean I no longer need the cable that stretches from the telegraph pole to house? I've tried looking, but not been able to find a definitive answer (as least that I'm comfortable with).Charge for call not made
Hi - There seems to be quite a lot of people with similar queries... I've just noticed on my latest bill that I've been charged for a call outside of my Talk plan I know I haven't made. It's just 1 call, no phone number listed, for exactly 1 minute costing 40p + 8p VAT. As I don't know what this is or how it could have occurred and I fear it will keep appearing unless I find out the root cause of it! Has anyone got any advice on how this has happened? Has my phone line been compromised in some way?