HELP! WiFi installation won’t work
Hi, I moved flat and am having issues installing WiFi. I submitted a move request and activated my services on Saturday but I get a green blinking light on my router with no internet connection. I assume I’m using the correct cable etc (see pics). Please let me know if I’m doing anything obviously wrong. Thanks, ChrisNo Internet - Green Light flashing on hub front
Hi folks, Came back to the flat after a few days away to find my internet wasn't working, and my Hub has a flashing green light on the front. I've tried turning it off and on again; both for 30 seconds and then, the second time, for ten minutes. I've reset the hub by pressing the reset button with a pen tip. I've also individually unplugged and checked each cable going into the hub. I've used Virgin Media's online diagnostic tool, as well as the phone one, and it tells me "Sorry, we can't run a test on your services right now." Apparently there's no service outages in my area (Roath, Cardiff). I'm at my wit's end and have no idea what to do. If I try to open up any help links on the app on my phone's data, it just times out. Trying to use the chat link on the PC just results in a dead link. I am finding it impossible to get through via chat or escalate this case. What should I do from here?
