not received my Volt benefits

[brianedwardsuk]

I registered for Volt a month or so ago.

The benefits have been applied to my 02 but i have not received my speed boost or any other virgin media benefits including the 3 WiFi Pods.

Could someone at Virgin please progress?

Thanks

Brian

[Joseph_B]

Hey @brianedwardsuk,

Welcome back to the Community Forums and thanks for the post.

Sorry to hear you have been having this issue, I would like to go about looking into this with you so that we can go about applying the speed boost correctly and to make sure you are enrolled into your benefits.

Joe