on 31-10-2024 20:50
I have been wrongly charged on my bill for Netflix Subscription from last 4 months and this month this has been charged double the amount which shocked me as I don't have any Netflix account with me. Also I don't have any TV service added to my account. I only use broadband and noone in my house has any subscription to Netflix. I checked all my previous bills and saw the subscription charges being added.
on 03-11-2024 13:05
Thanks for posting and welcome to the community.
Sorry to hear of the dispute over Netflix. I'll send you a PM now to assist further.
Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill