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Volt Benefit

DJT1
Joining in

4 weeks ago

Hi, 

Can anyone help? I have both O2 mobile and VM broadband (installed 4 weeks ago). Volt benefits applied to O2 within 3 days of VM installation. To date no volt benefits applied to VM broadband. Can anyone please help with how to activate VM Volt benefits? Thanks

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1 REPLY 1

Daniel_Et
Forum Team
Forum Team

3 weeks ago

Hi @DJT1 👋 Thank you for your post and welcome to the Virgin Media Community 😀

We're sorry to hear the Volt benefits haven't been applied to your account 😔

In order to look into this for you, we'll send you a private message on here. Look out for the envelope in the top right-hand corner.

If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select "messages" from the additional menu options.

Regards,
Daniel

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