Volt broadband speed boost not applied

[Simoni67]

I have exactly the same issue, please could someone look into mine.  I'm on an M350 package and should be upgraded to M500.  My O2 data boost was applied a couple of weeks ago. Thanks

[stoonathan]

I’ve got the exact same problem, I’m on m500 waiting for it to be boosted but nothing 3 months into a new contract. O2 sorted my mobile data boost and everything there side within 24 hours of my contract going live. also I was given a discount on my monthly subscription by the sales person but for some reason virgin haven’t included that either. 

[Ayisha_B]

Hi @Simoni67 

I can see my colleague is assisting you with this on another thread.

Please do respond to the PM for further support.

Thanks 🙂