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O2/Volt Help

SianaAdams
Joining in

I currently have 2 contracts with O2, one for my phone and one for an Apple Watch. I’ve paid off the Apple Watch now so I’m cancelling the contract. However, I had a text today after giving a 30 day notice period, that because I’m leaving O2, I’ll no longer receive the supercharged benefits. But I’m not leaving O2, I still have a phone with them. I’m just concerned because my bill will more than double without the discount. 

1 REPLY 1

Alex_RM
Forum Team
Forum Team

Hi SianaAdams,

Thanks for posting and welcome to our community 😊

If you're mobile remains with us there shouldn't be an issue, so I can ensure this is listed on your account I've popped you over a private message.

Alex_Rm