Haven't got Broadband Volt Benefit

[Protosoft]

Hello!

I have received O2 volt benefits, but have not received virgin media broadband benefit. It’s more well over 14 days. Can someone help me please.

[Ayisha_B · Accepted solution]

Hi @Protosoft 👋

A warm welcome to our Community Forums and thanks for your post. 

Sorry to hear you are still waiting on your speed boost. 

I have checked our systems and can see you have spoken to our team since posting and should have also received an email regarding your benefits.

If you still need help, let me know.