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Spurry5661 · ‎24-01-2024

I have just had an email explaining my Ultimate Volt bundle comes to an end in february , the current price however will continue until August ,however in my package description it states I have

Maxit TV

Additional TV Box

Virgin TV 360 box

Virgin TV 360 Mini box

I have Maxit TV,Virgin 360 box and a mini box , should I have have 3 including an additional box as I have never recieved one,I am confused.

Regards

Ian

newapollo · ‎24-01-2024

Hi Ian,

It's just bad phrasing by VM, you should only have 2 boxes, the mini box is the additional box.

Dave

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newapollo · ‎24-01-2024

Hi Ian,

It's just bad phrasing by VM, you should only have 2 boxes, the mini box is the additional box.

Dave

I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
Problem solved? Click to mark as a Helpful Answer, or use Kudos to say thanks

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali
·.¸¸.·´´¯`··._.·* Wishing you a Merry Christmas and a Happy New Year *·._.··´´¯`·.¸¸.·´

Spurry5661 · ‎24-01-2024

Thank you

ROBCALLY · ‎25-01-2024

Hi Spurry5661

Nice of them to increase your contract till August but don't forget their annual price increase in April which I believe is 7.9% RPI + 3.9% a total is I believe to be a total of 11.8% I think the figures are correct.

Regards

Robcally

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Additional TV BOX