"temporarily" unavailable for the past about 9 months. I've tried calling a few times with no success and I just can't bring myself to phone the god awful helpline. I had given up hope, but now need to get this resolved.
any suggestions?
when I test the network it shows an IP address and says successfully connected. it does say "port connection failed" but I gather this doesn't mean much?
I have tried reconnecting the internet, turning on and off etc
