Multiple TV issues

[neville3970]

Multiple issues 

Virgin TV app icon pictures missing

Rebooted 

Then app icons appear then next then disappears

Second issue keep having to login into apps every day

There keep logging out

Third issue 

error code  Channel 4 App - 4200-DRM-FAILED

[japitts]

Some of your issues could be related to a poor internet connection. How is your V6 connected to your home-hub, for it's this which provides said connection - is it wireless or hard-wired Ethernet?

[neville3970]

My v6 is hard wired 

No issues with conductivity as I have flawless stream streaming 

I've factory  formatted v6 box due to also not recording

programs

Have not been able to check if issue is still present

If still present could be problem with v6 harddrive

[japitts]

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@neville3970 wrote:

I've factory  formatted v6 box

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How exactly did you do this?

[Carley_S]

Hi @neville3970 

Welcome back to the community 

Sorry to hear were having issues with your set top box. 
Please do keep us updated should the issue reoccur after you had performed a reset. We'll be here to help on the community forums if needed :).