Forum Discussion

CC9's avatar
CC9
Joining in
3 years ago
Solved

Can’t fast forward on ITV X?

After lots weeks of being unable to get ON DEMAND, engineer came, didn’t know why, changed a cable to wi-fi. My ITV Hub changed to ITV X. On trying to watching a program on ITV X seems when I try to ...
PaulH2011's avatar
PaulH2011
Superfast
3 years ago

Read what newappolo posted which is an excerpt from the ITVX on Virgin Media info:

"As an added bonus for Full House or Maxit customers only, when catching up with shows on ITVX, you can fast forward through the ads"

If the Virgin info is incorrect then ITVX via the Virgin all is pretty useless.

japitts's avatar
japitts
Very Insightful Person
3 years ago

I totally stand by my previous suggestion of recording programmes rather than rely on apps & streaming, but...

I must apologise, and being on Maxit myself I've had a play with ITV-X (really don't use it much/at all) it is indeed possible to fast-forward through the lead-in adverts and through programme content. It's damn-fiddly though, prone to random black screening and needs constant pause/play button presses to get anywhere.

Nowhere near as seamless as in-house VoD and not a patch on watching a recording.

  • PaulH2011's avatar
    PaulH2011
    Superfast
    3 years ago

    We have always recorded stuff when we see it in the schedules (yes using series link when appropriate) - that was the main purpose of getting a Virgin box in the first place, but also used Catchup when we had missed something or wanted to see an 'old' programme, and now we can't.  This appears to fast-forward judging by the 'progress' bar at the bottom but when pressing play again it just freezes.  Pressing various buttons in that area either does nothing or puts it back to the start, and the only option is to exit the app altogether.  Still waiting for information on whether this is an app problem, a Virgin problem, or a problem with my kit.

    As the Amish say "'Progress' is not assumed to mean 'better'".

     

      • PaulH2011's avatar
        PaulH2011
        Superfast
        3 years ago

        Not sure.  I did Google quite a bit and came across something for ITV that indicated I needed to register, tried to do that and a day or so later it came back with 'not approved'.  But maybe I was trying to join something else.

        I also found reference from Virgin somewhere about using 'your normal login' but it's not prompting me for a login and I wouldn't know what to use anyway since I don't have to login for Virgin services.  I did create one for iPlayer a long time ago, but that prompted me on the TV screen.