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power lead for virgin mini box

Joining in

I've now contacted Virgin media 3 times and all I'm trying to get is the mains power lead on my virgin mini box and I've been sent a remote control and the 2nd time a hdmi cable!!!!!!didn't realise it was so difficult to get a mains power cable.can anyone help?????


Forum Team
Forum Team

Hi @Davis0nmax, thank you for your post. 

We're sorry to hear about the poor experience you've had 😔 We can certainly arrange for a power cable to be sent out to you.

In order to discuss this further, we'll send you a private message on here. 

Look out for the envelope in the top right-hand corner. If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select "messages" from the additional menu options.




I'm in the same boat, got the mini box and remote, but have lost the complete power supply during building works.

Really need one asap please


Forum Team (Retired)
Forum Team (Retired)

Hi grayhm 👋

Thanks for posting, and welcome back to the Community Forums!

I'm sorry to hear the power supply for your equipment has been lost - can you confirm which piece of equipment this is for, so we can get the right supply sent out?


Reece - Forum Team

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