power lead for virgin mini box

[Davis0nmax]

I've now contacted Virgin media 3 times and all I'm trying to get is the mains power lead on my virgin mini box and I've been sent a remote control and the 2nd time a hdmi cable!!!!!!didn't realise it was so difficult to get a mains power cable.can anyone help?????

[Daniel_Et]

Hi @Davis0nmax, thank you for your post. 

We're sorry to hear about the poor experience you've had 😔 We can certainly arrange for a power cable to be sent out to you.

In order to discuss this further, we'll send you a private message on here. 

Look out for the envelope in the top right-hand corner. If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select "messages" from the additional menu options.

Regards,
Daniel

[grayhm]

Hi,

I'm in the same boat, got the mini box and remote, but have lost the complete power supply during building works.

Really need one asap please

Graham

[Reece_MH]

Hi grayhm 👋

Thanks for posting, and welcome back to the Community Forums!

I'm sorry to hear the power supply for your equipment has been lost - can you confirm which piece of equipment this is for, so we can get the right supply sent out?

Thanks,