on 10-07-2023 11:41
I've now contacted Virgin media 3 times and all I'm trying to get is the mains power lead on my virgin mini box and I've been sent a remote control and the 2nd time a hdmi cable!!!!!!didn't realise it was so difficult to get a mains power cable.can anyone help?????
on 10-07-2023 18:41
Hi @Davis0nmax, thank you for your post.
We're sorry to hear about the poor experience you've had 😔 We can certainly arrange for a power cable to be sent out to you.
In order to discuss this further, we'll send you a private message on here.
Look out for the envelope in the top right-hand corner. If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select "messages" from the additional menu options.
Regards,
Daniel
on 12-08-2023 20:48
Hi,
I'm in the same boat, got the mini box and remote, but have lost the complete power supply during building works.
Really need one asap please
Graham
on 13-08-2023 14:35
Hi grayhm 👋
Thanks for posting, and welcome back to the Community Forums!
I'm sorry to hear the power supply for your equipment has been lost - can you confirm which piece of equipment this is for, so we can get the right supply sent out?
Thanks,
on 14-08-2024 00:44
Hi there, have lost the power supply for my mini box whilst building & decorating took place, how can I get a replacement.
Thanks.
Mark
on 16-08-2024 14:09
Hey Mark3257, thank you for reaching out and I am sorry to hear this.
Let me send you a DM and we can take a look, I presume you mean the 360 mini box?
Matt - Forum Team
New around here?