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downgrade from 360 to V6 TiVo

Dialled in

As above I completely hate the 360 software am I able to request downgrade back to TiVo software as you can't even undelete a show on this disaster of a software.  accidentally delete a show and its gone forever.   its just software at the end of day so I was hoping I could be downgraded back to the old tried and tested software. 


Very Insightful Person
Very Insightful Person

Virgins policy is once you move to 360 you can't go back

Forum Team
Forum Team

Hi Kevin,

Thank you for reaching out to us and welcome back, sorry to hear you aren't a fan of our 360 box, we appreciate there are some changes you are unsure of however there are some great changes, you can find further support around our 360 box here.




I've only noticed this now, yeah not happy at all with it to be honest it's a really rubbish experience compared to TiVo. I would advise anyone still on v6 or TiVo don't upgrade!