Hello ILoveCallCentre
Sorry to hear of the package issues and that you were advised Premier Sports was required to watch Premier League matches, we appreciate you taking the time to post in regards to this on the forums.
As advised by the members, to watch live Premier League matches you would require Sky Sports and TNT Sports, the matches are shown across both channels and they cover all teams. Premier Sports won't have any matches so we're not sure why you were advised this and not the above.
Have you had chance to check your online account to see if there are any offers for Sky Sports and TNT Sports as these are both chargeable content but would also be on a 30 day rolling contract so could be cancelled at anytime. Sky Sports would come in SD but there is an option to get this in HD for £7 per month with TNT Sports already coming in HD.
To discuss this further I will send you a Private Message, please keep an eye out in the top right when signed into the forums for the envelope. This is where you will be able to find my Private Message and be able to respond.