cancel
Showing results for 
Search instead for 
Did you mean: 

Why can’t I remove the mini screen

Lorrie414
Joining in

Since my upgrade I have the annoying mini screen playing while I’m looking through the TV guide. Please help me remove it!! 
thanks 

BC05F872-E273-426F-81C1-FEB7921FE06B.jpeg

13 REPLIES 13

roy247
Community elder

You can remove it by deciding what you want to look at, whether it's recordings or apps etc, but if you can't then you don't miss what you have just been watching.

 

I like having a nice long scroll through the guide and when it’s playing a programme I often see it as a spoiler! Before the upgrade to 360 you could simply turn it off in settings. Which is what I’m looking to do 

Hi Lorrie414,

Thank you for reaching out to us in our community and welcome, sorry to hear the mini viewing screen is annoying you, there isn't an option to remove this, apologies if this does change we will make our customers aware of this.

Regards

Paul.

Poddycats
Just joined

Hi

I select channel 968 which is a static black screen notice for 'Channel off air'

Although this is an adult channel, the notice is clean, and suitable for all IMHO

This may require a 'view all channels' setting but will still be Pin protected in Parental Controls

Hi @Poddycats, thanks for reaching out to us and a warm welcome to the Virgin Media forums! 👋🏼

I'm happy to hear the way the channel is presented is clean for everyone in the household.
Reach out to us if you need anything.

Kind regards,
Ilyas.

Ilyas_Y
Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs


Leemar
Tuning in

I’m the same hate the mini tv when scrolling it’s so Annoying but hopefully virgin take this onboard to change this and give its customers that choice . 

Thanks for your feedback @Leemar in this matter, I am sorry you're not a fan of it.

Best wishes.

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

Davis2
Settling in

I totally agree! I hate this tv preview. Thankfully my contract is up soon so will be getting rid of virgin at the earliest opportunity. 

Linds2
Joining in

Has this been resolved yet? Made it unusable.