Why can’t I remove the mini screen
Since my upgrade I have the annoying mini screen playing while I’m looking through the TV guide. Please help me remove it!! thanks
Forum Discussion
Paul_DN
Forum Team
Forum TeamHi Lorrie414,
Thank you for reaching out to us in our community and welcome, sorry to hear the mini viewing screen is annoying you, there isn't an option to remove this, apologies if this does change we will make our customers aware of this.
Regards
Paul.
This ill thought out feature has made my Stream Box unusable. I have swapped to Roku Express. We hardly ever watch live TV but have to have the volume very high to hear streaming app programs clearly, but live TV is deafening by comparison, so every time the box is turned on the mini screen booms out the live channel and we have to scrabble for the mute button. Also terrible input lag on all menus lately and sound regularly cuts out on some apps. Roku Express, zero issues...
- Daniel_Et
Hi Schmiffy 👋 Thank you for your post and welcome to the Virgin Media Community 😀
We're sorry to hear about the problems you've been having and that you feel this way 😔
Advice on how to fix TV issues, including those specifically related to Stream, can be found here.
If there's no improvement after following the advice, please pop back to us and we'll do our very best to help.
Regards,
Daniel
