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Virgin 360 upgrade failed after following all instructions, help!

Fjm
Just joined

I have turned off all v6 boxes and on again, have got my new remote, pulled out the red tab,pressed ok whilst pointing at box, and it started the upgrade then failed with error code MA/1/4/11

HELP!

1 REPLY 1

Ayisha_B
Forum Team
Forum Team

Hi @Fjm 👋

A warm welcome to our Community Forums and thanks for your post. 

I've just checked our systems and can see the migration was completed so I trust the issue has now been resolved. 

If I can help with anything else, please let me know 🙂

Ayisha_B
Forum Team

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