TV360 and remote app?

[markyb11]

Hi just joined the group as have been searching for some assistance. Virgin replaced my V6 box only yesterday with the TV360 update. I can no longer access the Virgin TV remote function on my iPhone to set up recording etc. when away from home. I have uninstalled the app and reinstalled following the steps to scan for remote etc. However, without success. Is TV360 compatible with the remote app? and if so how do I reconnect my new box to the app? Many thanks in advance for any assistance received. 

[1701-e · Accepted solution]

The TV Go app has the remote control function.  Top right...  Connect to 360.  

TV Control app no longer needed.

[markyb11]

Ah ok that’s good to know. Can you also set up recordings and view guide using that ‘go’ app?

just going to download it now and have a look. 

[1701-e]

Yes.  Does it all.  Handy for clearing the continue watching lists 

[markyb11]

That’s brilliant, many thanks for your help. Had a play about with the Go app and all sorted.