TV quality blurry
We had Virgin telly activated 16 days ago. The quality is very unclear so I booked an engineer visit, fully expecting it to be resolved. He managed to improve some of the channels, but said that an...
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You could try setting the 360's video resolution to 1080 and see if your TV does a better job at upscaling to 4K.
What size screen do you have.
Thanks for your help. We've had 2 Virgin engineers out who made changes to the resolution. Both said the same thing: "Non-HD channels are blurry". One even connected to his own screen to confirm that it's not our TV that's the issue, but is Virgin. Despite that, Virgin won't cancel our contract or give us free HD sports channels. If I knew that non-HD channels were blurry, I would never have entered into an 18th contract which I now can't leave, and I can't watch sport in decent quality, despite all that money.
Hi Welkel,
We can see you've been in touch with the team about this since posting. If you do still need help with anything please let us know.
Alex_Rm
