Forum Discussion

Barkley1's avatar
Barkley1
Joining in
8 months ago

UHD Not very good quality

Is my Virgin V6 Box powered by TiVo UHD ready?

I have a new Hisense UHD 4K TV now but UHD doesn't work, not very sharp.

I have a high speed HDMI cable and I've been playing around with the settings for hours.

I am in the process of upgrading to 360, when this is done will UHD work?

Thanks

  • japitts's avatar
    japitts
    8 months ago

    The TiVo does not support UHD, the V6 does. It gives you the choice of outputting at 1080 or 2160, so for SD/HD channels, you can often find it's better to let your TV upscale from 1080 > 2160.

    I can't comment on the TV360 as I don't use one, but I'm fairly sure there's not as many tweaks available as far as output resolution goes - specifically being able to select the exact output resolution and force 720/1080i/p if you'd prefer. Happy to be corrected on that by a TV360 user.

  • japitts's avatar
    japitts
    Very Insightful Person
    8 months ago

    The TiVo does not support UHD, the V6 does. It gives you the choice of outputting at 1080 or 2160, so for SD/HD channels, you can often find it's better to let your TV upscale from 1080 > 2160.

    I can't comment on the TV360 as I don't use one, but I'm fairly sure there's not as many tweaks available as far as output resolution goes - specifically being able to select the exact output resolution and force 720/1080i/p if you'd prefer. Happy to be corrected on that by a TV360 user.

    • Barkley1's avatar
      Barkley1
      Joining in
      8 months ago

      The official answer from Virgin Chat was

      "I had a quick look on your account and I could say that once the upgrade is done to Tv360, the UHD will work without any interruptions"

    • roy247's avatar
      roy247
      Superstar
      8 months ago

      Hi Barkley1,

      The 360 video settings are Automatic (sets the video out to the TV's panel native resolution), 4K, 1080p, 1080i, 720p and 576p.

       

    • newapollo's avatar
      newapollo
      Very Insightful Person
      8 months ago

      The 360 has the following resolution options (listed alongside the onscreen explanations of the resolutions) :-

      Automatic: The recommended setting. Your 360 will automatically select the highest supported picture quality of your TV.

      4K: Use this setting if you have a 4K TV. It'll make sure that 4K content is streamed at the best picture quality.

      1080p: use this setting if you have a Full HD (1080p) TV

      1080i: use this setting if you have an older TV (Full HD) If you're having issues with fast moving pictures (like sports) try 720p

      720p: Use this setting if you have an older TV (Full HD) or if you're having issues with fast moving pictures (Like sports)

      576: Try this if none of the above settings are compatible with your TV.

  • japitts's avatar
    japitts
    Very Insightful Person
    8 months ago

    That's a scripted answer if ever I saw one. There's fundamentally no difference in how TV360 handles UHD than V6 does.

    The only difference is the user interface, where TV360 is "modern" and TiVo/V6 is "functional"